United States, July 27, 2000

Red Hat And Dell Extend One Source Alliance to Offer Unmatched Service Expertise in Open Source Internet Solutions

Red Hat, the market leader in open source Internet infrastructure solutions, has announced an extension of its strategic alliance with Dell Computer Corporation with the launch of bundled Red Hat Support offerings for Dell Customers. Dell Customers will now be able to purchase a range of Red Hat Services direct from Dell, including:-

Annual per server support

  • Red Hat will provide one year of technical support for any Dell server running Red Hat Linux. Support will include unlimited access via telephone or the web for installation, basic and advanced configuration and systems administration as well as one year of software updates via priority ftp access.

  • For customers with large numbers of servers Dell will also offer the opportunity to purchase a dedicated technical account owner.

    " Dell and Red Hat recognise the importance of being able to offer One Source Alliance customers the highest quality Linux support. The Annual Per-Server support is our most flexible, scaleable programme for keeping systems supported and secure. The solution is designed to expand as an organisation grows and is ideal for companies across the spectrum from small businesses to large enterprises. It also provides customers with enterprise support at a fixed price per server," said Ian Cole, Professional Services Director Red Hat Europe.

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