On Fri, Feb 26, 2010 at 10:14:06AM -0700, Kevin Fenzi wrote: > We also usually keep the ticket open after making the request so the > submitter can tell us when they don't need it anymore, and we can untag > the override. :) This is how it usually happens for Fedora, too. The workflow is not completely documented, except for how to check whether a request is sane: https://fedoraproject.org/wiki/Buildroot_override_SOP A big / problematic difference is, that in EPEL the owner / state of the tickets are not changed if someone processes then. Therefore it seems not possible to query trac for unhandled trac requests. For Fedora there is a nice RSS feed for all unhandled koji issues. But there seems to be no way to get one for all tickets that do not have any comments. > If you would like to start doing them I have no objections. So in case there will be another ticket for both Fedora and EPEL, does there need to be a seperate ticket in the EPEL component to track it or can I just track it in the Fedora ticket? Regards Till
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