Re: dormant bugs and our perception

[seth vidal <skvidal fedoraproject org>]

On Wed, 2008-01-02 at 16:11 -0500, Greg DeKoenigsberg wrote:
> On Wed, 2 Jan 2008, Jeremy Katz wrote:
> 
> > One problem with this is that there tend to be a fair number of
> > duplicate bugs filed.  So fifty people triaging one bug a piece means
> > that they don't catch those duplicates and treat them as such.  Instead,
> > they seem them as fifty separate bug reports.
> >
> > One big and important part of triaging is looking at the patterns which
> > appear when you look at larger numbers of bugs.  Both from the point of
> > view of effectively handling issues as well as from the perspective of
> > being able to provide information to developers as to what areas need
> > work
> 
> Yep.  I agree with the divide-and-conquer sentiment, but see more value in 
> dividing and conquering components.  Like, say, have a person or a group 
> who handle triaging NetworkManager bugs.  Establish areas of strength, and 
> then expand from there.

also worth noting for future reference - while bugzilla is a fine
interface (sort of) this is really easy for looking at bugs which
are /new/needinfo/etc:

http://bugz.fedoraproject.org/[name-of-package]

-sv