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Re: Requests for FC4



ons, 17.11.2004 kl. 17.14 skrev Michael Schwendt:
> On Wed, 17 Nov 2004 10:14:16 -0500, Alan Cox wrote:
> 
> > On Wed, Nov 17, 2004 at 03:24:23AM -0500, Ivan Gyurdiev wrote:
> > > to expect the user to sign up for 20 different bugzillas
> > > where you will be told to download the cvs version and retest.
> > > The burden of bug-tracking should not be on the user.
> > 
> > There are more users than developers, and in the case you aren't paying
> > for support youu can't expect it. If you file a bug in the right place
> > it'll be seen by the right people. Otherwise every developer has to search
> > for each bug in 100 bugzillas and can't do statistics on them.
> 
> Or packagers/package-maintainers within a community project spend an
> awful lot of time forwarding issues and RFEs from many users, only to
> find out that when an upstream developer responds, the original
> reporter doesn't answer anymore or has lost interest.
> 
> Ultimately, in a community packaging project, small teams (with possibly
> redundant structures) of users, developers and packagers pick software
> of their interest and maintain packages painstakingly and with close
> contact to upstream projects.

There should be an automatic "forward" button in bugzilla, which the
developer could click, and have a "linked" bug-report automatically
created at upstream bugzilla. The reporter should then be able to use RH
bugzilla, but having it automagically forewarded to upstream bugzilla.


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