On Fri, 6 May 2005 17:58:24 +0100, Peter Robinson <pbrobinson gmail com>
wrote:
If your running RH AS this is an issue for those mailing lists or
RedHat support. This is a list for Fedora development. Fedora doesn't
even support the 2.4 kernel anymore.
Peter
Well, after buying RedHat through a major computer vendor, I was quite
suprised to find that Red Hat support wouldn't talk to me -- rather I'd
have to get a difficult heisenbug fixed by a bunch of support people who
didn't have a clue and who returned phone calls and emails about 30% of
the time.
Given those kinds of experiences with a product that costs > $1000, it's
just a fact that some people are going to try every unconventional channel
to get support possible.
We're installing RHEL 4 AS on a production server that just got racked.
With the experiences we've had with RHEL 3 reliability and support, we
wouldn't even consider RHEL 4 if we didn't already have a site license.