Re: Reverse bug triage

[Chris Adams <cmadams hiwaay net>]

Once upon a time, Andrew Farris <lordmorgul gmail com> said:
> The automated script has no way of knowing the specifics of these bugs; go 
> comment 'this still matters' and change them out of NEEDINFO.  The bug 
> triaging team is following the best path forward they had decided upon; 
> there is no possible way for a scripted bugzilla cleaning tool to decide if 
> all the information is there to solve that bug.

Do the triage messages just go to the requester or to everybody
(requester, maintainer, CCs)?  If they only go to the requester, then
one rule to try would be if the last comment was from the requester,
send a notice to the maintainer.  In most cases, if the requester was
the last person to comment, there's nothing more they can do unless
asked for more info.
-- 
Chris Adams <cmadams hiwaay net>
Systems and Network Administrator - HiWAAY Internet Services
I don't speak for anybody but myself - that's enough trouble.