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Re: Confirmed premature hard disk failure





On Wed, Dec 31, 2008 at 10:17 AM, Chuck Anderson <cra wpi edu> wrote:
On Wed, Dec 31, 2008 at 10:12:04AM -0500, Chuck Anderson wrote:
> On Wed, Dec 31, 2008 at 01:25:34PM +0100, Benny Amorsen wrote:
> > Chuck Anderson <cra WPI EDU> writes:
> >
> > > Why did you wait until you had many pending/reallocated sectors before
> > > RMAing it instead of RMAing it as soon as you had 1 bad sector?
> >
> > Which vendors accept RMA's for a reallocated sector for a consumer
> > drive?
>
> I've had Dell and Seagate do it.  Seagate will replace a drive just by
> filling out a web form--no justification needed at all.

Oh, and IBM too.  Of course, these were all under warranty.
- Show quoted text -
Western Digital now require you to run their diagnostic software  suit before filing an RMA.  I have just had two WD 500 GB SATAII drives punted by my raid controller, but they pass the diagnostic suite.

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