abrt and bugzilla

[Jiri Moskovcak]

On 11/20/2009 01:01 PM, Paul Howarth wrote:
> On 20/11/09 11:24, Matthew Booth wrote:
>> Firstly, I'd like to say I think abrt is fantastic. Call what follows a
>> nit-pick. It's just a pretty in-your-face nit.
>>
>> After installing F12, after a short while I got presented with a couple
>> of SELinux errors. This is nothing unusual in a new Fedora release, but
>> this time it asked me for my bugzilla login details and offered to
>> submit the bug automatically for me. Fantastic! The lazy person in me
>> who wants to do the right thing truly appreciates this. Turns out I
>> wasn't the first person report them, so it added me to the CC list.
>>
>> There are, however, still 2 significant problems with this. Firstly it
>> needed a BZ login. I happen to have one, and I use it often enough that
>> I don't need a password reset every time. However, I'll bet I'm in the
>> minority of Fedora users[1]. To get useful bug reports from the unwashed
>> masses we need anonymous submission, or at least submission which
>> doesn't require any kind of account creation or authentication.
>>
>> Secondly, I'm now being subjected to bugzilla spam every time anybody
>> else does the right thing. I have received 24 bugzilla spams in the last
>> 12 hours telling me that other people have been added to the CC list.
>> This information is interesting to people who want to know how to
>> prioritise bugs, but it's not interesting to me, the submitter. I can
>> remove myself from the CC list, but the lazy person in me whispers it
>> might just be easier not to submit bugs.
>>
>> If you've used Windows, you'll be familiar with the Windows send bug
>> report dialog. I've once seen it additionally give me useful
>> information. After submission it told me a fix was available and sent me
>> to a web page which told me where to get an updated third-party driver.
>> That's what I really want to know: can I fix it?
>>
>> So, turning that into some feature requests:
>>
>> 1. Can Fedora enable anonymous/unauthenticated bug submission.
>> 2. Can abrt not add duplicate reports to the CC list.
>> 3. Can abrt/Fedora please ensure that original abrt reporters don't get
>> email either.
>
> FWIW, you could configure this for your own account by editing your
> bugzilla email preferences to not send you mail when the Cc: list changes.
>

Nice, but it's on by default and you have to log-in to BZ and change it, 
so we could provide some easy way to change it, like a link in an email 
from bugzilla:

If you don't want to get email if someone is CCed into BZ, click here: 
<SOME_URL>

> Paul.
>

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