Actually, this *is* an interesting perspective of many users (of
anything, as a matter of fact), that tends to take root when the vendor
or offering entity doesn't have any clear hooks on which they can "sell"
a product. This has been written about in a bunch of places, but I
think most recently I've seen it come up tangentially on the "Creating
Passionate Users" blog, which everyone around here should probably check
out -- if only for a couple of priceless articles on good user manuals.
FDS may or may not be fantastic, but it is poorly "marketed" and for
darn sure it doesn't get talked about much.
due to the fact that the folks working on it are very busy trying to
make it better and don't have time to do that important user outreach.
Fedora does a pretty good job project-wide on the whole, but even we can
have problems from time to time getting our important messages out. And
FDS is a weird subproject that hasn't received a lot of love from the
community, and has been more of a "throw it over the wall" contribution,
albeit a really cool one.