Re: no feedback from Fedora Ticket System

[seth vidal <skvidal linux duke edu>]

On Wed, 2006-08-02 at 03:10 +0200, Christoph Wickert wrote:
> Recently a package of mine failed to build and the buildsys told me to
> "contact the build system administrator" which I did via Fedora Ticket
> System/OTRS.
> 
> Later the issues were resolved and I was able to build my package again.
> Nevertheless I have not been emailed or contacted and there is
> absolutely no information in my ticket.  It's "successfully closed", but
> that's all.  To me a trouble ticket system, that doesn't inform users
> and that doesn't hold any information, is just useless.

Could you tell us which ticket # it was so we can find out what the
story was?

Thanks,
-sv