Earthlink not helping.
Darlene Wallach
wallachd at earthlink.net
Tue Jul 19 17:46:13 UTC 2005
Lokrin wrote:
[snip]
>>
>> Earthlink support on the phone refuses to even look into the problem
>> because I run Linux. Everythingon my end is ok, I believe, but they
>> won't even bother to check their end. On-line support is as bad. I
>> need to click on operating system and once I click on Unix-Linux-Other
>> I get a pop-up saying that they can not give me help.
>>
When you call EarthLink support, I suggest you ask for Mac support.
Then ask that person if they or anyone in the department knows Linux.
>> I'm hoping that someone here that uses Earthlink can go over the
>> settings with me. I'm on dial up 56k on the only phone line I have.
>> I'm running FC2 and KDE and using Thunderbird and Firefox. I've
>> everything set up using SYSTEM SETINGS > NETWORK. The modem should be
>> configured ok, since it works with Seanet. And everything in the
>> Earthlink section (ppp1 or ppp0. I'm using ppp2 for Seanet) looks ok
>> But I'd like to double check.
>>
[snip]
I use EarthLink as my ISP and I have a 56k modem and am running FC3.
I use Mozilla for my browsing and email. I'm not clear what you want me
to check in my settings.
Darlene
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