High Speed Internet & FC5

[Bruno Wolff III]

On Tue, May 30, 2006 at 18:38:22 -0700,
  Norm <norm at workingtools.ca> wrote:
> It is almost comforting to hear that the Access providers world wide 
> work to the same level of non technical ability.
> I have had some of the most bizarre and certainly incorrect information 
> from the clowns, including threatening to disconnected my connection 
> because I used an outside host provider for my domain name, demands that 
> I install licensed software that i informed them could not be 
> reinstalled without the payment of a new fee ( the problem had nothing 
> to do with the installed software)  Frequently they display a colossal  
> lack of technical knowledge.  I recall once their network was down but 
> they would not admit it.  They insisted  that I follow their 
> connectivity test script even when I told them their script did not 
> apply in my case as I was using a NAT - their response to that 
> information was "What's a NAT"  They then demanded that I disconnect and 
> connect straight to the Internet with no firewall (I knew their networks 
> was down si it did not really matter when I had a naked connection to 
> the net)  Of course it all goes to prove you get what you pay for, the 
> ISPs hire the lowest cost people they can find, unfortunately they have 
> not learned they usually get what they pay for.  The more time Tech 
> support spends to help a client the more money they save seems to be the 
> philosophy taught at ISP school.

If you are willing to pay a little more and you can get them in your CO,
Speakeasy is a cut above other ISPs. I don't think there are as good as
they once were, but are still a lot better than the competition.