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Re: nVidia drivers and TV-OUT



On 5/1/07, Kanwar Ranbir Sandhu <m3freak thesandhufamily ca> wrote:
On Tue, 2007-05-01 at 08:36 -0700, Lonni J Friedman wrote:
> Where & when did you contact NVIDIA?

Late last year, I believe.  I just sent an email to their support, and
it went from there.

The conversation kept up for a while, so I was starting to think they
would actually fix the problem, but I was wrong. :(

That person was most likely me, however I don't have emails going back
as far as last year to see where the communication dropped off.  If I
had to guess, the reason why it couldn't be fixed was because I could
not reproduce the problem.  Unless you were provided with a bug
number, or a clear statement that it was a known issue which would be
fixed in a future driver, then you should not have assumed that the
issue would be explicitly investigated further or resolved.  If you
still have a copy of the email thread, I'd be curious to see what was
said.  We should probably take this off list, as I doubt anyone else
wants to see this dicussion.


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