OT: Request for Help Desk / Ticket System software.

[Res]

On Mon, 12 Nov 2007, Chris wrote:

> I'm looking for some Help Desk / Ticket System for Fedora. If possible
> , this system should not be dependent on email addresses.
>
> Ones I have worked with REQUIRES an email address for a user requesting
> help. This is not functional when end users call in an issue and do not
> have email addresses.
>
> Any idea would be greatly appreciated!

eticket  (its on sourceforge)
But I prefere  'request tracker'



>
> TIA
>
>

-- 
Cheers
Res