Bring back configurability in expert mode
Douglas Stewart
dstewart at atl.lmco.com
Thu Jul 24 17:25:39 UTC 2003
I've been lurking up until now, but I feel I must throw my $.02 in.
From what I've gathered, the split between rhlp and rhel is one of
support, namely: corporate customers desire active support on a RedHat
product, they can invest in RHEL. If they don't care about support and
are comfortable performing their own maintenance, they're free to use
RHLP. Am I right so far?
So, if that's the case, then (while I see your points), I think the
issues raised by RedHat employees are bunk. RH isn't going to be
"supporting" RHLP. There's no expectation of such. The calls RH
support desk employees will be fielding will be from RHEL users only
(correct?). And, since it's been admitted that RHEL is similar to, yet
not exactly the same as the intended RHLP distro, then what's the
problem? Leave the dummy installer in RHEL and give those who want the
"expert" mode exactly what they want in RHLP's installer.
----------
Doug Stewart
Systems Administrator/Web Applications Developer
Lockheed Martin Advanced Technology Labs
Quidquid latine dictum sit, altum viditur
Stephen Smoogen wrote:
>As a former Red Hat Support person.. I can say that we used to spend
>MANY weeks with MANY customers dealing with problems that only showed up
>in expert mode because the new customer wanted to see everything. (Of
>course the reasons we spent so much time tracking things down was
>because they rarely told us they did it in expert mode.)
>
>On Thu, 2003-07-24 at 10:21, Jeremy Katz wrote:
>
>
>>On Thu, 2003-07-24 at 12:11, Dax Kelson wrote:
>>
>>
>>>The installation has gotten "simpler" for desktop installs.
>>>
>>>Please re-add those options when starting anaconda in "expert" mode.
>>>
>>>This should make both camps happy.
>>>
>>>
>>No, because it adds weirdo cases that only happen in expert mode and
>>then *NO ONE* mentions that they're using expert mode when they hit
>>problems. I spent most of a week tracking down something that only
>>happened in expert mode once just because expert mode used to make
>>bizarre assumptions about things that didn't make sense or get tested.
>>
>>Jeremy
>>
>>
>>--
>>Rhl-beta-list mailing list
>>Rhl-beta-list at redhat.com
>>http://www.redhat.com/mailman/listinfo/rhl-beta-list
>>
>>
--
----------
Doug Stewart
Systems Administrator/Web Applications Developer
Lockheed Martin Advanced Technology Labs
Quidquid latine dictum sit, altum viditur
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