When to file a bug, and when to use the list?

Mike Chambers mike at netlyncs.com
Mon Apr 5 12:41:11 UTC 2004


On Mon, 2004-04-05 at 00:09, Brian Bober wrote:

> Can you give examples of things that we should post the list instead of filing
> a bug (and vice-versa) if you can think of any? Should we generally ask the
> list about something that seems to be a bug, and if no suitable answer is found
> in responses or the archives, and no bug is found, then file a bug? Or do
> developers often see things on the list and file bugs on their own components?

What people should probably try to do first, is ...

1 - Search bugzilla for their problem
2 - If nothing, or don't understand what the solution is, check the
mailing list archives next, to see if already discussed
3 - Search google/web for problems/fixes for that particular
program/software/rpm/etc...
4 - Then post to the list if all else fails, including problem,
component/package version, distro version, bug #'s if have any and such.


-- 
Mike Chambers
Madisonville, KY

"It's only funny until someone gets hurt...Then it's hilarious!"





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