Draft for 'Bugzilla processes and procedures' mail to developers

Adam Williamson awilliam at redhat.com
Thu Apr 2 16:22:15 UTC 2009


On Thu, 2009-04-02 at 07:07 +0200, Kevin Kofler wrote:
> Christopher Beland wrote:
> > 2.) Should WORKSFORME be banned?  It seems that for RHEL, the correct
> > answer is never "I tried it and it worked so there's probably not a
> > bug".  The alternative is to push reports back as NEEDINFO until they
> > are resolved as NOTABUG (if it turns out to be user error) or
> > CLOSED/RAWHIDE or the bug is isolated with the reporter's help.
> > Usually these cases are either 1.) there is some local state (user
> > configuration, hardware, etc.) that is triggering the bug or 2.)
> > different people are testing different versions.  Either way, further
> > testing can resolve the question.
> 
> The way I use WORKSFORME is "the reporter cannot reproduce the bug anymore
> and neither can I (or I am the reporter in the first place), but I have no
> idea what fixed it".

Same here, I've always used it for that too.
-- 
Adam Williamson
Fedora QA Community Monkey
IRC: adamw | Fedora Talk: adamwill AT fedoraproject DOT org
http://www.happyassassin.net




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