Draft email to maintainers regarding Priority / Severity in Bugzilla
Rahul Sundaram
sundaram at fedoraproject.org
Mon Apr 20 19:37:01 UTC 2009
On 04/21/2009 12:03 AM, Ian Pilcher wrote:
> John Summerfield wrote:
>> I'm the only person able to assess the importance of a bug _to me._ If a
>> bug in any package, no matter how unimportant it might seem to some
>> triager, prevents my use of a computer, then that bug is critically
>> important to me.
>>
>> That importance does not mean that anyone has to assign massive
>> resources to fixing it, but dismiss my assessment as irrelevant and I
>> will be offended.
>>
>
> +1
>
> If severity is supposed to mean "how bad a bug is for the reporter",
> then ignoring the reporters assessment of that severity seems somewhere
> between arrogant and counterproductive.
Severity doesn't mean that. Both severity and priority are fields for
maintainers and not for the reporter.
Rahul
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