Draft email to maintainers regarding Priority / Severity in Bugzilla

Adam Williamson awilliam at redhat.com
Mon Apr 20 19:48:52 UTC 2009


On Mon, 2009-04-20 at 14:40 -0500, Jerry Amundson wrote:

> >> If severity is supposed to mean "how bad a bug is for the reporter",
> >> then ignoring the reporters assessment of that severity seems somewhere
> >> between arrogant and counterproductive.
> >
> > Severity doesn't mean that.  Both severity and priority are fields for
> > maintainers and not for the reporter.
> 
> Says who?
> https://bugzilla.redhat.com/page.cgi?id=fields.html#bug_severity
> 
> Severity This field describes the impact of a bug.
> 
> Urgent   This report is an urgent issue and should be fixes as soon as possible.
> High 	     Problem due to crashes, loss of data, severe memory, leak, etc.
> Medium  It's a bug that should be fixed eventually.
> Low 	     Problem is minor loss of function, or other problem where
> easy workaround is present.

Think about it: what's the actual practical advantage gained by having a
field set in Bugzilla which tells you how important the bug is to the
reporter, rather than how important it is to the project? Who does that
benefit, and how?
-- 
Adam Williamson
Fedora QA Community Monkey
IRC: adamw | Fedora Talk: adamwill AT fedoraproject DOT org
http://www.happyassassin.net




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