Bugzappers: requests from maintainers for special treatment

[TK009]

Adam Williamson wrote:
> Hi, guys. Just a general issue mail for Bugzappers: I've recently been
> talking to Seth Vidal, who wants special treatment for bugs in
> components he maintains (yum and createrepo): he's happy for them to be
> triaged according to the usual process, but he doesn't want the bugs
> changed from NEW to ASSIGNED.
>
> As a general principle, we should accept requests like this from the
> owners of components, because we're here for them and not vice versa; if
> our procedure doesn't work for them we should vary it so that what we do
> is helping them and not frustrating them. We have a regular triager for
> yum / createrepo who is aware of this (Jon Stanley), but anyone else who
> happens to touch yum / createrepo bugs in future, please follow this
> request.
>
> We used to have a Special Procedures wiki page for exceptions like this;
> it seems to have got pretty much lost in the recent wiki re-design. For
> now I've revised
> https://fedoraproject.org/wiki/BugZappers/Components_and_Triagers#Set_Components to add a new 'Special' column where we can add special instructions like this - I think that should be a good way to do it, as it's a high-visibility page that everyone should be looking at before triaging any given component. I envisage that short requests (like this one) can go directly in the table, longer ones could be added as footnotes (or to a separate page) and linked from the table.
>
> (I took out the statistics from it, as discussed at the last meeting,
> because they're obsolete and not helping anyone now, and the table
> would've been getting too wide with those in it).
>
> Does this seem sensible to everyone?
>
> Thanks!
>   
It does.

When I first read this I missed the part where you said you'd already 
removed the metrics, and the paged was cached for me. I didn't see the 
changes.

TK009