Bugzappers: requests from maintainers for special treatment

[John Poelstra]

Adam Williamson said the following on 04/27/2009 09:07 PM Pacific Time:
> On Mon, 2009-04-27 at 20:58 -0700, John Poelstra wrote:
>> Christopher Beland said the following on 04/27/2009 07:31 PM Pacific Time:
>>> On Mon, 2009-04-27 at 19:22 -0700, Adam Williamson wrote:
>>>> Set keyword or whiteboard to Triaged.
>>> These are two different fields; it would be easier to do searches and
>>> maintenance if it were agreed that a particular one were to be used.  (I
>>> thought "Keywords" was going to be it.)
>>>
>>> -B.
>>>
>> "Keyword" is the best choice because the integrity of the field is 
>> enforced by bugzilla and as Christopher notes, it is already present. 
>> The whiteboard field is free form and would be a bad idea.
>>
>> If we go this route, we really should update the workflow diagram and 
>> description of our processes to explain this alternate route.
> 
> I was only thinking of it being used for cases where the maintainer
> doesn't want the ASSIGNED state to be used, not generally.

Correct.  If we are going to have a special work flow we should document 
it and explain it so people understand it as well as the regular one :)