Bugzappers: small suggestion - signature for triagers

Adam Williamson awilliam at redhat.com
Fri Feb 13 19:12:15 UTC 2009


I had a suggestion for the Bugzappers process, which was illustrated by
a problem that happened today and was discussed in IRC. See the response
from the, um, fine, upstanding citizen who filed this report:

https://bugzilla.redhat.com/show_bug.cgi?id=471433

Particularly comment #2:

"What I would expect from a package mantainer who you are,
is either:"

"Don't expect users to do your package maintainer job."

Clearly the guy's...er...not possessed of an entirely sunny disposition,
but he's also working on the belief that Jon's the maintainer. Which he
isn't.

My suggestion is that there be a standard signature for Bugzappers, used
whenever we post on Bugzilla. It could look something like this:

---
Fedora Bugzappers volunteer triage team
https://fedoraproject.org/wiki/BugZappers

The greasemonkey scripts for Bugzappers could automatically add it, so
we didn't have to worry about it. It would make clear that the
Bugzappers are a) volunteers and b) not maintainers, so they wouldn't
have to take this kind of crap, and it links to the Wiki so people can
see what Bugzappers do.

Does this sound like a good idea?
-- 
Adam Williamson
Fedora QA Community Monkey
IRC: adamw | Fedora Talk: adamwill AT fedoraproject DOT org
http://www.happyassassin.net




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