Re: Interesting comments

[John Summerfield <debian herakles homelinux org>]

Adam Williamson wrote:

> Priority and severity can be set by reporters in MDV Bugzilla. It was my
> experience that reporters would frequently inflate these values in their
> initial reports. However, if a triage team member then re-set them to a

Last I looked (which was a while ago) there was no apparent definition 
of that these mean. Let me think:
Critical - system unusable
Serious - system usable with some impairment, or critical but with a 
workaround.
Moderate - causes occasional outages, misleading diagnostic messages
Cosmetic - spelling/grammar errors
Enhancement Request - not exactly a bug, but ....

Everyone would probably agree that, if the system won't boot, that is 
critical. I would expect such a critical error would be a candidate 
release blocker.

Probably, most would also reckon that a daily crash would qualify as 
critical, as would any major component such as X failing.

As a user, I see Xen failures as critical. I bought a computer, with 
hardware virtualisation, just so I could use Xen. _I_ might accept that, 
on the above scale, it might be classified as "serious," but anything 
less would annoy me.



--

Cheers
John

-- spambait
1aaaaaaa coco merseine nu  Z1aaaaaaa coco merseine nu
-- Advice
http://webfoot.com/advice/email.top.php
http://www.catb.org/~esr/faqs/smart-questions.html
http://support.microsoft.com/kb/555375

You cannot reply off-list:-)