Re: 3Ware cards on RHEL 4.2

[Jack Neely <jjneely pams ncsu edu>]

On Mon, Apr 17, 2006 at 07:06:33PM -0400, Joshua Baker-LePain wrote:
> On Mon, 17 Apr 2006 at 4:47pm, Jack Neely wrote
> 
> >I am attempting to upgrade a server with a 3Ware 7500 series ATA RAID
> >card.  The machine has been running AS 3 for a few years and has not
> >given me any problems that I've seen today.
> >
> >Trying to install RHEL AS 4 the loader will not get past inserting the
> >3w-xxxx module.  Giving errors:
> >
> >   3w-xxxx: scsi0: Unit #0: Command (f7a68c00) timed out, resetting
> >card.
> >
> >The command address does vary.
> 
> Is the firmware on the card up to date?  If the firmware and driver are 
> too far out of sync, it can cause issues.
> 

I've updated the card to the latest BIOS version I could find on 3Ware's
site which is version 7.7.1 last updated in July of '04.  The 9.3.0.3
version did not include firmware for my 7500 series card.

RHEL 4 still gives me the above error and the loader does not continue.
All Updates that I have tested have version 1.26.00.39 of the 3w driver
which appears to be broken at least for my card.

AS3 works.  FC5 works (version 1.26.02.001).  Since I need to use RHEL
looks like I'm out of luck.

> >I have 2 HDs in a mirror and have attempted booting/installing the
> >system with just 1 of the 2, and completely replacing with 2 spare ATA
> >disks.  Always received the same error.  (And now the 3ware bios is
> >being flaky about not wanting to see the drive in slot 1 unless I remove
> >the drive in slot 0. *shrug*)  It is an older machine...
> 
> That sure sounds like flaky hardware (cables, e.g.).  Are you using a hot 
> swap backplane that could be flaky?  Try fresh cables as well.  All drives 
> are jumpered as masters, right?
> 

Yeah.  One driver per channel.  All that mess.  Flaky?  Most likely.
*searches for cables*

> I'm running centos-4 on several 7500 and 8000 (and 9550, for that matter) 
> based systems, so it *can* work.
> 

Can you find the driver/bios version numbers?

> -- 
> Joshua Baker-LePain
> Department of Biomedical Engineering
> Duke University

Good to know we have friends in common.  :-)

Jack

> 
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-- 
Jack Neely <jjneely ncsu edu>
Campus Linux Services Project Lead
PAMS Computer Operations at NC State University
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