RE: We do receive a prompt reply from RedHat Support

["Clay Jackson" <clayj nwlink com>]

Have you tried http://bugzilla.redhat.com ??

They've always been VERY responsive to me; and I'm not even a paying
customer :-)

Clay Jackson


-----Original Message-----
From: redhat-install-list-admin redhat com
[mailto:redhat-install-list-admin redhat com] On Behalf Of Blais
Klucznik
Sent: Thursday, May 23, 2002 12:07 PM
To: redhat-install-list redhat com
Cc: sup-manager redhat com
Subject: We do receive a prompt reply from RedHat Support

Hi Folks,

            Well we are batting 1000 so far.

            A few days ago I submitted a request to Red Hat support and
received a Service Request number.  The next day I received a reply from
them stating that my Request was sent to the wrong address and they gave
me
a link to submit the report again.  The link was to the exact page that
I
used in the first place.

            Thus I filled this Request Form again and this time I
received a
different Service Request Ticket number.  I wonder if they will respond,
eventually, with the same answer they did to my initial request?

            In the meantime my installation attempt (v7.3) problem
remains.

Good afternoon to the group.

Blais Klucznik
marbla naisp net





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