Re: (OT ?) dsl modem

[tyche <tyche ica net>]

On Wednesday 31 December 2003 09:47, Ted Potter wrote:
> Greetings,
>
> Having been forced into dsl support due to the local co being such
> clowns, my experience has been:
>
> 1. If your not getting sync on the modem then the line IS NOT setup
> for DSL. Period. End of issue.

we found that out today. the local phoneco set the switch on the wrong phone 
line and says (taking with a trainload of salt) 72 hours to rectify the 
situation.
>
> 2. Now it could be the dsl modem is for a different type of DSL. This
> used to be a problem but not so much these days.

i d/l'd some docs, but they arent very helpful. the modem i have is a 
speedtouch home, no model number.

>
> I would venture to guess that the dsl is not setup on your line.
>
> I think they way it works is that the modem talks to the switch at the
> telco office. Does not have anything to do with your ISP.
>
> Can you tell me the modem of the dsl modem ? perhaps some docs for it
> can be found.
>
> I use an alcatel 1000 external modem myself. The manual for my modem
> clearly states that if there is no sync, there is a physical line
> problem between the modem and co office.
>
> Anther test (though not as reliable) is to simply listen to the phone
> line with a telephone. If dsl is running on the line you will hear
> static. This is why dsl filters are needed on a line with dsl. These
> days this is not always the case, some co's now filter at there end.
>
> hth

thankyou. 
> Ted
>
> On Wed, 2003-12-31 at 06:27, tyche wrote:
> > according to our isp, the dsl should be up and running tho the modem
> > itself still hasnt sinc'd with the isp server.
> >
> > all info here has to go throught the isp to the phone co.
> >
> > so, according to the isp, they talked to the the local phoneco yesterday,
> > and the switch has been installed on our phone line.
> >
> > my dsl sinc light is still flashing.
> >
> > this is an alcatel home, about 2 years old. any one know if:
> >
> > there is a firmware update for this thing?
> > and actually how to set it up.
> >
> > we didnt get any sort of documentation on it and the stuff i was able to
> > d/l from www.speedtouchdsl.com wasnt all the helpful on this point.
> >
> > any help would be appreciated.
> >
> > tyche
> >
> >