Re: RH 6.0 shipping delays

[Alan Mead <adm ipat com>]

At 08:24 PM 5/17/99 -0400, you wrote:
>On Mon, May 17, 1999 at 06:27:19PM -0500, massa confusa wrote:
>> I am in the same predicament.  I called to verify that they had indeed
>> sent my order, but all lines were busy and they asked me to leave my
>> number so they could call me back.  Never heard from them.  I have
sinc[...]
>
>Methinks they underestimated demand. I'm in no big hurry actually, so no
[...]

Yeah, I guess we should be happy Red Hat and Linux are doing so well.
However, I have the misfortune to need a copy of RH's SSL webserver pronto
and I'm caught in the same morass.  I haven't gotten a confirmation of
shipping and need the product now.  I called and their pre-sales (who
somehow handle shipping inquires) were busy and I couldn't leave a voice
mail.  Sounds like a mess.

Well here's my contribution to the thread:  I called back and chose orders
("1") and a very polite rep found a very polite pre-sales person who is
going to make sure I get the product tomorrow.  So I'm tipping my hat to
the RH folks who seem to be managing too much success as well as can be
expected of mere mortals.

---
Alan D. Mead  /  Research Scientist  /  adm ipat com
Institute for Personality and Ability Testing
1801 Woodfield Dr  /  Savoy IL 61874 USA
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