Re: help with bootable raid

[Alan Peery <peery io com>]

Bill Dossett wrote:

> Does anyone from redhat ever hang out on these lists?

Yes, they do--but you'll find them more frequently on the lists for new 
releases (psyche-list right now) than on the main redhat-list.  

Remember that most of the time that the good people at Redhat spend 
replying to these email lists doesn't seem to count to their management 
as "real work", so they do it on their own time.  It is a common 
corporate misconception that spending time on supporting a product via 
email lists is a waste of company time, despite the huge leverage effect 
that an email list sized audience gives you.  Unfortunately, Redhat is 
not immune to this misconception...

The above is obviously an outsider's perception of a company's internal 
politics, but it's what I experienced when I was leading a relatively 
large support team for a product with a highly technical user community.


Alan
--
Alan Peery
peery io com