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Re: Bring back configurability in expert mode
- From: Manfred Hollstein <manfred h gmx net>
- To: rhl-beta-list redhat com
- Subject: Re: Bring back configurability in expert mode
- Date: Thu, 24 Jul 2003 19:14:16 +0200
On Thu, 24 Jul 2003, 18:45:02 +0200, Stephen Smoogen wrote:
> As a former Red Hat Support person.. I can say that we used to spend
> MANY weeks with MANY customers dealing with problems that only showed up
> in expert mode because the new customer wanted to see everything. (Of
> course the reasons we spent so much time tracking things down was
> because they rarely told us they did it in expert mode.)
So, the initial standard question should have been "Are you using the
expert mode?" then, shouldn't it? It's a matter of policies, isn't it?
Cheers.
l8er
manfred
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