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Re: Bring back configurability in expert mode



I've been lurking up until now, but I feel I must throw my $.02 in.

From what I've gathered, the split between rhlp and rhel is one of support, namely: corporate customers desire active support on a RedHat product, they can invest in RHEL. If they don't care about support and are comfortable performing their own maintenance, they're free to use RHLP. Am I right so far?

So, if that's the case, then (while I see your points), I think the issues raised by RedHat employees are bunk. RH isn't going to be "supporting" RHLP. There's no expectation of such. The calls RH support desk employees will be fielding will be from RHEL users only (correct?). And, since it's been admitted that RHEL is similar to, yet not exactly the same as the intended RHLP distro, then what's the problem? Leave the dummy installer in RHEL and give those who want the "expert" mode exactly what they want in RHLP's installer.

----------
Doug Stewart
Systems Administrator/Web Applications Developer
Lockheed Martin Advanced Technology Labs


Quidquid latine dictum sit, altum viditur


Stephen Smoogen wrote:


As a former Red Hat Support person.. I can say that we used to spend
MANY weeks with MANY customers dealing with problems that only showed up
in expert mode because the new customer wanted to see everything. (Of
course the reasons we spent so much time tracking things down was
because they rarely told us they did it in expert mode.)

On Thu, 2003-07-24 at 10:21, Jeremy Katz wrote:


On Thu, 2003-07-24 at 12:11, Dax Kelson wrote:


The installation has gotten "simpler" for desktop installs.

Please re-add those options when starting anaconda in "expert" mode.

This should make both camps happy.


No, because it adds weirdo cases that only happen in expert mode and
then *NO ONE* mentions that they're using expert mode when they hit
problems.  I spent most of a week tracking down something that only
happened in expert mode once just because expert mode used to make
bizarre assumptions about things that didn't make sense or get tested.

Jeremy


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--
----------
Doug Stewart
Systems Administrator/Web Applications Developer
Lockheed Martin Advanced Technology Labs


Quidquid latine dictum sit, altum viditur





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