Re: [rhn-users] Channel Subscription Lost after Re-entitling

[Todd Warner <taw redhat com>]

On Tue, 15 Jul 2003, Les Bell wrote:

> I usually have four systems on paid RHN Basic subscriptions. When I bought
> RH9, I installed it on my notebook, and entitled it using the registration
> number in the boxed set (that's a Demo subscription, if I understand
> correctly?).
> 
> Last week, the Demo subscription ran out, but our main office server was
> the one that became unentitled. So, today I went into the "Entitlements"
> page, unentitled the notebook (which doesn't run most of the time, anyway)
> and re-entitled the office server. So far, so good.
> 
> But the office server, which used to be subscribed to the RH 7.3 channel,
> now shows up as not being subscribed to any channels at all! The "Systems"
> page shows, under "Base Channel": "(none)". And when I click on the "Alter
> Channel Subscriptions" link for that server, the resultant page says "This
> system is subscribed to the base channel, listed at top, and to the checked
> channels beneath, if any" - only there's no base channel.
> 
> So, how do I get this system resubscribed to the RH 7.3 channel? I've
> hunted around RHN, but I feel like I'm trapped in a maze of twisty little
> passages, all alike. . .
> 
> Best,
> 
> --- Les Bell, RHCE, CISSP
> [http://www.lesbell.com.au]

Ah... it is an adventure! :)
The next time up2date runs on that box it should figure out which
base-channel it is supposed to be subscribed to and do so.

Lemme know if you have further issues with this. I will also make sure
the web-guys double check that this scenario is a legit possibity.

-- 
____________
 /odd Warner                                    <taw {redhat,pobox}.com>
          Bit Twiddler - Operation Cheetah Flip - Red Hat Inc.
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