Re: [rhn-users] Re: rhn subscription foul-up

["Bob Shaw" <bobshaw-rhn ludemic com>]

----- Original Message ----- 
From: "Darrin Khan" <rhn dknss com>
To: <rhn-users redhat com>
Sent: Monday, July 21, 2003 7:41 AM
Subject: [rhn-users] Re: rhn subscription foul-up


> Hello All,
>
>   Just wanting to know how everyone else faired after their
>   subscription foul-ups ?
>
>   I have been trying to get a response from them since the 7th re this
>   and still got nothing but an auto reply saying they got my email..
>
>   Just curious to see if it is just me or not ..
>
>   Darrin
>
>
As of this morning, everything looks to be restored to 'pre-event'
condition, more or less. Must have been done over the weekend.

During 'The Troubles', I had to re-register several machines and re-entitle
several more.

rhn tech support was helpful during this time, offering me the use of some
courtesy subscriptions until my records were corrected. ( I had lost 12 or
so valid entitlements, which are now restored).--