Re: [rhn-users] Basic System Support

["Randall J. Parr" <RParr TemporalArts COM>]

Paul Thompson wrote:

> I paid my $60 for a year's basic system support and have been trying 
> to find out what I got for this money - Emails to customer service and 
> the like have not been answered. For example does this entitle me to 
> support questions?

The above question is best address by Red Hat folks.
*My* understanding is the answer is yes and no; no direct support BUT 
yes all the help you can glean from the Red Hat web site and the various 
support forums (such as this list and others).


The question below is probably better directed to the RH8 user list 
(psyche-list redhat com).
You can subscribe to this list at http://www.redhat.com/support/forums/ 
and https://listman.redhat.com/mailman/listinfo

> I updated my system to a new version of the kernel but the previous 
> version still shows in GRUB. Now I understand I need to download 
> another version. How do I delete the previous versions in order to 
> save space in my Linux partition?

You have to CAREFULLY remove the old kernel rpm's.

Run the following command to see the installed kernel RPMs
(a recent example of mine shown below)

[root jsa ~]# rpm -qa |grep kernel |sort
glibc-kernheaders-2.4-7.20
kernel-2.4.18-19.8.0
kernel-2.4.18-24.8.0
kernel-debug-2.4.18-19.8.0
kernel-debug-2.4.18-24.8.0
kernel-doc-2.4.18-24.8.0
kernel-pcmcia-cs-3.1.31-9
kernel-smp-2.4.18-19.8.0
kernel-smp-2.4.18-24.8.0
kernel-source-2.4.18-24.8.0
kernel-uml-2.4.18-19.8.0
kernel-utils-2.4-8.28


You'll want to remove the "duplicates".
Note that the list may contain some packages with older kernel version 
numbers that
do not get removed (bcs there is no newer replacement).
Only remove those with duplicate names but newer version numbers.

# rpm -e kernel-2.4.18-19.8.0 kernel-debug-2.4.18-19.8.0 
kernel-smp-2.4.19-18.8.0

There should now be room on the /boot partition for the kernel update
and reference to the removed kernel pkgs in /boot/grub/grub.conf should 
have been removed.

Removing the old kernel packages does not require a reboot
(assuming you were already have been booting the newer kernel).

RParr, RHCE
Temporal Arts