Re: [rhn-users] Basic System Support

["Alan R.Becker" <beckera mail-now com>]

In addition to the the things mentioned by others, you have 
a subscription to RHN allowing you to log in as needed (or 
automatically) and update a single machine, for 1 year.  
During times of bandwidth congestion, people attempting to 
use the "demo" or non-paid subscriptions (i.e. included with 
some boxed sets) will be denied access in favor of those 
with paid subscriptions.  I have personally experienced this, 
and have seen posts from others as well, so this is for real.

Also, unless you assign NO value to your time, the $60 fee 
will be offset by a substantial savings in time, and a far 
simpler procedure for assuring that all relevant packages 
are kept up to date.  

Oh yes, the subscription includes email notification of 
update releases for packages installed on your machine,
if you wish.

Regarding kernel updates, I recommend formatting a separate 
small partition (128MB or so), to be mounted on /boot.	This 
provides several benefits.  I also never remove an older 
kernel until I have verified that I can create a working boot 
floppy with a newer one.  Such a floppy would be required 
should you ever need to rebuild your drive from backup tars.

Hope this helps.
A. Becker


Paul Thompson <pault HiWAAY net> wrote:
> I paid my $60 for a year's basic system support and have been trying
to 
> find out what I got for this money - Emails to customer service and
the 
> like have not been answered. For example does this entitle me to
support 
> questions? I updated my system to a new version of the kernel but
the 
> previous version still shows in GRUB. Now I understand I need to 
> download another version. How do I delete the previous versions in
order 
> to save space in my Linux partition?
> 
> Thanks
> Paul
> 
> 
> 
> 
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