RE: Cluster Manager availability in Taroon

["Bishop, Cass" <cbishop atxna com>]

What you are describing below is exactly what happened to me.  Now to see if
this product works I have to spend another 1400 on 2 RHEL ES standard
contract to get support for a cluster product I have already paid for.
Being unable to buy support for specific products without buying their
premium support options would be nice and would probably allow more people
to try out the cluster software without having to drop 2400 to get the
software and full support.


>   One thing I consider a rather nasty suprise is to find out that even
>  though I downloaded clumanager+redhat-config-cluster from a 
> RHN channel
>  that has been paid for - a sum which also covers a support contract -
>  this software is unsupported.  The packages certainly 
> doesn't indicate
>  that in any way I can see (I would've expected the 
> -unsupported suffix
>  I've seen you guys use a few times before).  If a colleauge of mine
>  hadn't told me he believed the cluster stuff had to be licensed
>  separately since AS3 I would simply have begun using it, blissfully
>  ignorant of the fact that it was unsupported.  If I then 
> needed to call
>  RH support one day only to get hung up on because of the missing
>  support contract I didn't even knew I needed, I would have been
>  vehemently pissed off to say the least..
> 

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