RE: Cluster Manager availability in Taroon

["Bishop, Cass" <cbishop atxna com>]

When I said already paid for I meant I already paid for the cluster suite
software.  The point of what I was saying had nothing to do with using the
software.  I could use White Box or Tao or just install what the Cluster
Suite is based on, kimberlite.  My point was that I paid for the cluster
suite but cannot get support on it unless I buy a premium support contract
for RHEL.  I think that tying support of one product to the support level of
another is a poor choice by Red Hat.  

I would like to get the cluster suite up and running but I ran into a
problem with the power controllers.  I can't get support for the cluster
suite, which I have bought, unless I buy RHEL 3 ES Standard support at 700
per server in the cluster.  Now I have to decide if I should shell out the
extra 1400 for 2 testing servers or if I should just move on to White Box or
Tao.

Cass

> -----Original Message-----
> From: taroon-list-bounces redhat com
> [mailto:taroon-list-bounces redhat com]On Behalf Of Ed Wilts
> Sent: Tuesday, July 13, 2004 1:06 PM
> To: Discussion of Red Hat Enterprise Linux 3 (Taroon)
> Subject: Re: Cluster Manager availability in Taroon
> 
> 
> On Tue, Jul 13, 2004 at 08:47:22AM -0500, Bishop, Cass wrote:
> > What you are describing below is exactly what happened to 
> me.  Now to see if
> > this product works I have to spend another 1400 on 2 RHEL 
> ES standard
> > contract to get support for a cluster product I have 
> already paid for.
> 
> Please explain "already paid for".  If you've purchase a RHEL 3
> subscription, you never bought cluster support.  If you bought 2.1AS,
> then I believe you're grandfathered in and are entitled to support.
> 
> > Being unable to buy support for specific products without 
> buying their
> > premium support options would be nice and would probably 
> allow more people
> > to try out the cluster software without having to drop 2400 
> to get the
> > software and full support.
> 
> Tao Linux includes the cluster pieces - they're open source after all.
> You can also download the srpms yourself from Red Hat's ftp site and
> rebuild them and use them without support.
> 
> -- 
> Ed Wilts, RHCE
> Mounds View, MN, USA
> mailto:ewilts ewilts org
> Member #1, Red Hat Community Ambassador Program
> 
> 
> --
> Taroon-list mailing list
> Taroon-list redhat com
> http://www.redhat.com/mailman/listinfo/taroon-list
> 

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