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Re: U3 kernel panics



On Thu, Sep 09, 2004 at 01:31:53PM +0200, Alois Treindl wrote:
> Arjan van de Ven wrote:
> 
> >it says that he should contact support who may be able to get the vendor
> >of this module that is linked into the kernel involved....
> >
> 
> Well, it seems that the author of the original bug report says that 
> kernel panics also occur in other servers he has upgraded to
> 2.4.21-20, where there are NO addional binary modules used.
> 
> At least one other member of this mailing list has reported kernel 
> panics with the U3 kernel on Xeon systems as well.
> 
> It would be reassuring to know that Redhat takes this serious instead
> of blaming the problem back onto the users.
> 
> Closing the bugzilla with a generic 'duplicate case' is not helpful, and 
> not reassuring.

First of all; bugzilla is NOT support. 

Second, we in engineering have no choice but to do this because debuging
problems with such modules is nearly impossible; and quite often it turns
out the problem is created or made worse by such modules.

Third, "instabilities" is really really vague and without knowing more
specifics it would be WAY premature to assume all of these reports have the
same cause. 

If the person can indeed reproduce without the binary module he's more than
welcome to reopen the bug.

Greetings,
    Arjan van de Ven

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