Re: up2date crashed during update

[Stephen Gardner <stephen-rhel uk org>]

On Thu, 26 May 2005, Art Okunev wrote:

> Hello All,
>
>  We  are  running  RHEL  ES 3 update 4. Ordinary web sever - no third
>  party packages or heavy customizations. Server was regularly updated
>  using up2date without any problems.
>
>  Couple  of  days ago I decided to upgrade system to update5. Up2date
>  downloaded headers, downloaded RPMs, upgraded couple of packages and
>  then abnormally exited with error message.
>
>  Now when I trying to run up2date it dies with the following message:
>
> Traceback (most recent call last):
>  File "/usr/sbin/up2date", line 1174, in ?
>    sys.exit(main() or 0)
>  File "/usr/sbin/up2date", line 668, in main
>    up2dateAuth.updateLoginInfo()
>  File "up2dateAuth.py", line 151, in updateLoginInfo
>  File "up2dateAuth.py", line 105, in login
>  File "up2dateAuth.py", line 49, in maybeUpdateVersion
>  File "/usr/share/rhn/up2date_client/up2dateUtils.py", line 228, in getVersion
>    release, version = getOSVersionAndRelease()
>  File "/usr/share/rhn/up2date_client/up2dateUtils.py", line 221, in getOSVersionAndRelease
>    raise up2dateErrors.RpmError(
> up2date_client.up2dateErrors.RpmError: RPM error.  The message was:
> Could not determine what version of Red Hat Linux you are running.
> If you get this error, try running
>
>                rpm --rebuilddb
>
>   Of course, I tried to do rpm --rebuilddb but it does not help.
>
>   Any suggestions?
>
>   I've  got  bunch  of  RPMs  in  /var/spool/up2date (which have been
>   downloaded  by  up2date  just before it crashed). Will it be a good
>   idea  to  install all of them manually or it would be better to fix
>   up2date first and then apply updates usual way?

Art,
  As a quick first thought on this one do you have a  /etc/redhat-release 
file and / or a redhat-release package installed. The up2date client (for 
whatever reason) seems to be unable to confirm which release of RHEL 
you're running. I think that information should come from one of those two 
locations. Getting and installing the redhat-release package might be a 
solution.

Regards,
  Stephen