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Virtual training is real time training conducted remotely featuring Red Hat instructors. The classes are taken in 4 hour increments, Monday through Friday, over a two week period. All sessions start at 1 pm eastern standard time (EST). Currently, Virtual training is only available to customers in the US and Canada.
You'll see live stream web delivery of the instructor's screen as he speaks, provides examples, and answers questions. The class is designed to parallel its classroom equivalent to the greatest extent possible, and to that end you will also see everything the instructor types clearly without impediment.
In addition, you will also have access to Live Access Labs, a remote Red Hat Enterprise Linux system provided for students to complete course labs. The Live Access Labs are available 24X7* for the duration of the course to allow you to gain additional expertise with the system.
*Outages can happen, see our terms and conditions for our outage policy.
Of course. There is a chat function which allows you to post questions to the instructor.
Enrollment in Virtual Training works identical to enrollment in Instructor Led Training. The only difference is the course number will end in a VT, which is how you can identify them as Virtual Training classes.
Just like with Instructor Led Training, you will receive an acknowledgment of your enrollment, and once your payment method has been accepted, you'll receive a confirmation e-mail with a confirmation number.
No
Virtual Training works off of the same mechanism as redhat.com or Red Hat Network. The lost login/password functionality of those can be used to recover a lost password. https://www.redhat.com/wapps/sso/lostPassword.html
Viewing Virtual Training requires a web browser with a Java Runtime Environment capable of running plugins. Additionally, your firewall must allow outbound connections to ports 80, 443, 5190, 5980-5999, and 8000.
No, just turn the audio up on your system.
Absolutely. You should expect it Wednesday or Thursday the week before class starts.
The lessons are streamed, which means clients will need a sustainable bandwidth of 100 Kb/s, burstable up to 300Kb/s. High latency connections, such as satellite, are not supported. Both the class streamed content and lab access can be completed using web-based java applets, so having a browser capable of using java applets would be required.
If it is the first day of class, you can return all of your materials to Red Hat and then receive a refund, consistent with the Red Hat Training Guarantee. If it is an outage or other problem on Red Hat's side of the connection, we'll offer a make-up class session. Red Hat will not be held responsible for missed classes based on factors outside of Red Hat's control. Participants are responsible for ensuring their Internet connection is functional and complying with the minimum software, bandwidth requirements, and scheduling.
The same Red Hat Training cancellation policy for Instructor Led Training applies to Virtual Training. We use live people for instruction and lab proctoring for the duration of the class session. Missing a day of Virtual Training is just like missing a day of Instructor Led Training.
Please see the Red Hat Training cancellation policy for class rescheduling and/or cancellation.
No. The class sessions are content copyrighted by Red Hat and recordings and/or reuse of the class sessions can not be made without prior consent from Red Hat.