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JBOSS NA Channel SKUs

Production Subscription SKUs


1 Year 3 Year
Item Description SKU Unit Support SKU Unit Support
Application Platform, Premium MCT1149 4 CPU L1-L3 MCT1149F3 4 CPU L1-L3
Application Platform, Standard MCT1150 4 CPU L1-L3 MCT1150F3 4 CPU L1-L3
Application Platform, Premium MCT1151 32 CPU L1-L3 MCT1151F3 32 CPU L1-L3
Application Platform, Standard MCT1152 32 CPU L1-L3 MCT1152F3 32 CPU L1-L3
A single distribution that integrates Application Server, Tomcat, Cache, Messaging, Hibernate, Seam and Clustering

1 Year 3 Year
Item Description SKU Unit Support SKU Unit Support
Application Platform for Portals, Premium MCT1153 4 CPU L1-L3 MCT1153F3 4 CPU L1-L3
Application Platform for Portals, Standard MCT1154 4 CPU L1-L3 MCT1154F3 4 CPU L1-L3
Application Platform for Portals, Premium MCT1155 32 CPU L1-L3 MCT1155F3 32 CPU L1-L3
Application Platform for Portals, Standard MCT1156 32 CPU L1-L3 MCT1156F3 32 CPU L1-L3
A single distribution that integrates Portal, and Application Platform. NOTE: Does not require additional purchase of Application Server as a prerequisite.

1 Year 3 Year
Item Description SKU Unit Support SKU Unit Support
Hibernate Framework, Premium MCT1157 4 CPU L1-L3 MCT1157F3 4 CPU L1-L3
Hibernate Framework, Standard MCT1158 4 CPU L1-L3 MCT1158F3 4 CPU L1-L3
Hibernate Framework, Premium MCT1159 32 CPU L1-L3 MCT1159F3 32 CPU L1-L3
Hibernate Framework, Standard MCT1160 32 CPU L1-L3 MCT1160F3 32 CPU L1-L3

1 Year 3 Year
Item Description SKU Unit Support SKU Unit Support
jBPM Framework, Premium MCT1161 4 CPU L1-L3 MCT1161F3 4 CPU L1-L3
jBPM Framework, Standard MCT1162 4 CPU L1-L3 MCT1162F3 4 CPU L1-L3
jBPM Framework, Premium MCT1163 32 CPU L1-L3 MCT1163F3 32 CPU L1-L3
jBPM Framework, Standard MCT1164 32 CPU L1-L3 MCT1164F3 32 CPU L1-L3

1 Year 3 Year
Item Description SKU Unit Support SKU Unit Support
Rules Framework, Premium MCT1165 4 CPU L1-L3 MCT1165F3 4 CPU L1-L3
Rules Framework, Standard MCT1166 4 CPU L1-L3 MCT1166F3 4 CPU L1-L3
Rules Framework, Premium MCT1167 32 CPU L1-L3 MCT1167F3 32 CPU L1-L3
Rules Framework, Standard MCT1168 32 CPU L1-L3 MCT1168F3 32 CPU L1-L3

1 Year 3 Year
Item Description SKU Unit Support SKU Unit Support
Operation Network, Map to Sub MCT1169 N/A L1-L3 MCT1169F3 N/A L1-L3
ON Monitoring, Map to Sub MCT1170 4 CPU L1-L3 MCT1170F3 4 CPU L1-L3
ON Monitoring, Map to Sub MCT1171 32 CPU L1-L3 MCT1171F3 32 CPU L1-L3

Developer Subscriptions SKUs


1 Year 3 Year
Item Description SKU Support Developer Contacts SKU Support Developer Contacts
Developer Professional, 2 Business Days MCT1172 L1-L3 1 MCT1172F3 L1-L3 1
Developer Enterprise, 4 Business Hours MCT1173 L1-L3 2 MCT1173F3 L1-L3 2
Application Platform Developer Tools, Not Supported MCT1174 N/A 0 N/A N/A N/A

JBoss TAMS


1 Year 3 Year
Item Description SKU Support SKU Support
JBoss Technical Account Management Services MCT1350 N/A N/A N/A

Support Contact Schedules

Production Support Contact Schedule
Number of CPUs Production Support Contacts
1 to 31 CPUs 2
32 to 63 CPUs 10
64 to 127 CPUs 15
128 to 255 CPUs 20
256 to 511 CPUs 25
512 to 1023 CPUs 28
1024 to 1503 CPUs 30
1504 to 2559 CPUs 32
2560 CPUs and over 35
Developer Professional Subscription Bundle Schedule
Number of CPUs Developer Professional Subscriptions
1 to 31 CPUs 0
32 CPUs and over 2
Additional Developer Professional or Developer Enterprise Subscriptions may be purchased separately

NOTE: Production contacts and Developer Professional Subscriptions are not linked to specific numbers 4 or 32 CPU Units. They map to total CPUs deployed.

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