UNE EPM Telecommunications is Colombia's leading provider of IT and communication services. High-quality services based on cutting-edge technology has given UNE a competitive advantage in the Latin American market, helping create a customer base of more than 5 million. During the past three years, UNE standardized on Red Hat solutions. Red Hat Enterprise Linux and Red Hat Directory Server's reliability and high-availability has provided UNE with a comprehensive platform for its entire IT infrastructure, reducing recovery time by 95 percent, operational costs by 50 percent, and laying the foundation for the company to provide relevant, innovative technologies to its customers base.