Issue #9 July 2005

Giving control back to the customer

as told by Joanne Rohde

Joanne Rohde still

Open source software allows customers unprecedented control over their technology. Because the underlying source code is open, everyone has access to it. The open source model is built on the premise that companies like Red Hat must consistently serve customers through extraordinary value, performance, and ease of integration and management. Or they can choose another vendor.

In this short clip, Joanne Rohde, EVP WW Operations for Red Hat, talks about how Red Hat and IBM are changing the industry by giving control back to the customers. Other industry providers are struggling to keep up.

Download the video: [QuickTime] [RealPlayer] [Ogg Theora]
Stream the video: [RealPlayer]