.ae Domain Administration Builds Stable and Highly Available IT Infrastructure with Red Hat Solutions

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March 26, 2012

The .ae Domain Administration needed to create an .ae Country Code Top Level Domain (ccTLD) registry with an emphasis on stability and availability permitting registry access to Internet users world-wide.

Customer: ae Domain Administration

"Red Hat solutions are comprehensive and stable, and the technology is well-supported by the open source community.” Mr. Mohammad AL Zarooni, Director, .aeDA

Industry: Government
Geography: EMEA
Country: UAE


Business Challenge:

The .ae Domain Administration needed to create an .ae Country Code Top Level Domain (ccTLD) registry with an emphasis on stability and availability permitting registry access to Internet users world-wide.

Software:

Red Hat ® Enterprise Linux, Red Hat Network Satellite
 

Hardware:

50 physical systems, storage area network, and backup library from IBM

Benefits:

Red Hat solutions laid the foundation for real-time transaction processing facilitating on-the-spot acquisition of .ae domain names and easy, real-time modification of online content.

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Background:

The .ae Domain Administration (.aeDA) was established in 2007 by the Telecommunication Regulatory Authority (TRA) as a department, regulatory body, and registry operator in the .ae domain name business in the United Arab Emirates (UAE). The .aeDA is responsible for the setting and enforcement of all policies with regard to the operation of the .ae Country Code Top Level Domain (ccTLD), as well as overseeing the operation of the country’s registry system.

Business Challenge:

Creating best practices for an operating registry within UAE and the Middle East
As per the mandate from the Telecommunication Regulatory Authority (TRA) of UAE, .aeDA had to create a state-of-the-art .ae Country Code Top Level Domain (ccTLD) registry based on international standards and best practices that would act as a pioneering model for operating registry within UAE, and the Middle East region.

A Top Level Domain (TLD) registry is a 24x7x365 mission-critical operation, as it is the base for various websites and communication methods used by government, financial, health, and other public and private sectors. The solution aeDA had in mind needed to be extremely robust, as it would have to support heavy Internet traffic. It would also have to be easily accessible to Internet users around the world.

Solution:

Red Hat solutions provide .aeDA with a stable and secure platform
After reviewing several other solutions, .aeDA decided to standardize its .ae Country Code Top Level domain (ccTLD) registry infrastructure on Red Hat Enterprise Linux 5 enterprise operating system and Red Hat Network Satellite systems management platform. The .ae registry is spread across three interconnected sites, which comprises approximately 50 physical systems, storage area networks, and a backup library.

To allow a near instantaneous deployment of its operating system, configuration, and custom services, Red Hat Network Satellite —a powerful centralized systems management platform— was the clear-cut choice. With Red Hat Network Satellite, the installation of Red Hat Enterprise Linux 5 and custom configurations and applications were completed in a few hours. Once the system was implemented, training was imparted by the Red Hat solutions and services team.

“We chose Red Hat because the company is the leader in the worldwide Linux enterprise server operating system market,” said Mr. Mohammad Al Zarooni, Director, .aeDA. “Red Hat solutions are comprehensive and stable, and the technology is well-supported by the open source community. The timely and regular software updates from Red Hat have been instrumental in the smooth functioning of the registry, and aeDA turned to Red Hat’s network of ISVs to acquire its subscription and related services.”

Red Hat Training proved to be extremely valuable to .aeDA’s technical team, who assisted in the deployment and management of the Red Hat technology. “We now have a Red Hat certified team in place,” said Zarooni. “With the quality training, detailed product documentation, and global support from Red Hat, the .aeDA’s technical arm performs operations and maintenance activities in-house. Their activities include deployment, configuration, monitoring, capacity and availability planning and scaling, and their leading expertise has been top-notch.”

Benefits:

Red Hat Enterprise Linux enables instantaneous and real-time transaction processing
The .aeDA has experienced several valuable benefits from its strategic partnership with Red Hat. The .aeDA registry infrastructure based on Red Hat Enterprise Linux 5 allows instantaneous and real-time processing of transactions so that registrants can easily acquire their desired .ae domain names on-the-spot. As a result, acquiring an online presence under .ae is now fast and straightforward, with the comfort of purchasing domains through an entirely online process provided by most accredited registrars.

With this new infrastructure, .aeDA gives businesses and individuals the ability to obtain their .ae domain with ease. They are now able to access the Internet easily and make changes in real-time to match their product or service requirements. With the increasing penetration of the Internet, compelling opportunities exist to reach out to users, and the potential for .aeDA’s reach is unprecedented.

Red Hat Enterprise Linux 5 is also the platform for “‫”. تاراما‬ (dotEmarat), which is one of the first registries to launch a non-Latin Top Level Domain (TLD). dotEmarat overcomes the present inability to write domain addresses in Arabic alphabets, thereby allowing a large segment of Arab users to access the vast volume of Arabic content available on the Internet. In the future, .aeDA will look to manage and operate additional TLDs, which would allow even more users to access localized content on the Internet.

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