AMERICAN FAMILY INSURANCE: JBOSS INNOVATION AWARD WINNER

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September 16, 2009

Customer: American Family Mutual Insurance Company

Industry: Insurance
Geography: North America
Country: United States


Business Challenge:

Needed a cost effective centralized management solution for its 1,200 instances of JBoss Enterprise Application Platform that would scale with its growing computing infrastructure

Migration Path:

Ad hoc monitoring solutions to JBoss Operations Network

Software:

JBoss Operations Network (JBoss ON), JBoss Enterprise Application Platform on 150 plus systems, Red Hat Consulting, Oracle DB, HP OpenView

Hardware:

Intel based Dell x86 commodity servers

Benefits:

Improved availability and reliability of applications, a monitoring solution that can manage a large number of application server instances, simplified management, enhanced management and monitoring, and reduced costs

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Background:

American Family Mutual Insurance Company, the nationand#x2019;s third-largest mutual property and casualty insurer and 14th-largest property and casualty insurance company group, offers multiple insurance lines. These offerings include automotive, home, life, health, and business insurance. American Family began with three employees in 1927 and has since grown to become a Fortune 500 company that generated $6.7 billion in revenue in 2008. American Family has 4,000 agents who serve 19 states.

Business Challenge:

An issue of scalability was American Family’s greatest technical challenge, as the Java application server environment was growing consistently and there was a need to identify a cost effective, stable and reliable management solution that would complement this growth. American Family’s prior management system could not scale to the size needed at an appropriate cost.

American Family deployed JBoss Operations Network (JBoss ON) across 1,200 JBoss application server instances and is using it to monitor and manage those systems.

Solution:

American Family required a systems management solution that would provide: Real-time monitoring, alerting, historical trending, and the ability to control running systems in its JBoss Enterprise Application Platform environment. Performance of the product was a huge criteria-performance not only to scale, but to be responsive so that the operations team could use it successfully on a daily basis.
American Family worked closely with JBoss ON resources to ensure that the product met functional and non-functional requirements such as scalability and performance.

Benefits:

Improved availability and reliability of applications, a monitoring solution that can manage a large number of application server instances, simplified management, enhanced management and monitoring, and reduced costs

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