CRIS Books More, Happier Passengers with Infrastructure Powered by Red Hat

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April 14, 2014

CRIS deployed Red Hat® Enterprise Linux® as the underlying infrastructure for mission-critical systems, increasing scalability to support online ticket bookings.

Customer: Centre for Railway Information Systems

“We look to Red Hat for technology leadership through updates and support that help us to improve our application tuning so that we can give our customers the best possible experience.“ - Suneeti Goel, chief project engineer, Passenger Reservation System Group, CRIS

Geography: APAC
Country: India


Business Challenge:

CRIS' infrastructure needed to handle a workload of 25,000 concurrent users during peak ticket booking periods.

Hardware:

10 servers of Intel Xeon, 6-core processor

Benefits:

The organization gained an operational, state-of-the-art journey planning system in the most cost-effective manner with shortest time to market.

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Business Challenge:
  • Support nearly 2 million passengers a day on over 2,500 trains nationwide.
  • Handle a workload of 25,000 concurrent users during peak booking periods.
  • Deploy a highly scalable solution based on open standards.
Solution:
  • Deployed Red Hat Enterprise Linux as the underlying infrastructure for mission-critical systems, increasing scalability to support online ticket bookings.
  • Developed the CRIS Journey Planner (JP), an application for passengers based on open JavaTM EE 6 standards, which caters to 25,000 concurrent users and provides a high-performing, user-friendly, and highly available interface.
  • Collaborated closely with Red Hat Consulting during the planning, execution, and implementation of the projects.
Benefits:
  • Gained an operational, state-of-the-art journey planning system in the most cost-effective manner with shortest time to market.
  • Avoided vendor lock-in and achieved interoperability by integrating Red Hat Enterprise Linux into the existing infrastructure.
  • Increased customer satisfaction by developing and launching a reliable, streamlined train journey planning system.

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