Krungsri Standardizes on Red Hat for Better Performance and Reduced Complexity

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April 24, 2013

Krungsri is a leading commercial bank in Thailand with a wide network of branches and service outlets throughout the country. Krungsri adopted Red Hat® JBoss EAP as one of its technology vendors.

Customer: Krungsri

"We selected JBoss Enterprise Application Platform and Red Hat Enterprise Linux as part of our dual-vendor strategy as this platform delivers the same, if not better, quality and performance than its commercial equivalent." - Guy Deffaux, Vice President of IT, Krungsri

Geography: APAC
Country: Thailand


Business Challenge:

Over the years, Krungsri has adopted various application server technologies, both commercial and open source, and has dealt with multiple versions of various brands of middleware, which made management of its IT system more complex and placed its web administration team in a constant fire-fighting mode.

Software:

Red Hat JBoss® Enterprise Application Platform and Red Hat Enterprise Linux®

Hardware:

x86 servers from IBM

Benefits:

JBoss Enterprise Application Platform runs on existing IBM x86 servers and is being deployed as a consolidated farm comprising multiple Java virtual machines per OSI, providing security, and network and load balancing.

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Background:

Established in 1945, Krungsri is the fifth largest bank in Thailand, providing banking, consumer finance, investment, asset management, and other financial products, and services to individual customers, small and medium enterprises, and large corporations. Employing a staff of 18,000, the bank has a network of 74 exclusive banking and business centers, 605 branches, and 4,278 automated teller machines nationwide.

Business Challenge:

Multiple Software Packages and Lack of Support Create Challenges for Web Administrators

Over the years, Krungsri has adopted various application server technologies, both commercial and open source, and has dealt with multiple versions of various brands of middleware, which made management of its IT system more complex and placed its web administration team in a constant fire-fighting mode. The situation was compounded by insufficient or non-existent support from existing software vendors.

To overcome these challenges, a team of experts looked at the options available based on the cost, performance, stability, and maturity of the technology. Ultimately, they chose to standardize on just two languages, .NET and JavaTM. By choosing to standardize, Krungsri could reduce the complexity of the software, increase support, and cut IT costs.

Solution:

Mature, Proven Software Solutions Influence Decision-Making

Krungsri was involved in the JBoss community, so it was comfortable with the maturity and stability of the technologies. After much consideration, the team determined that Red Hat JBoss Enterprise Application Platform and Red Hat Enterprise Linux provided a perfect fit for the bank’s needs.

“We selected JBoss Enterprise Application Platform and Red Hat Enterprise Linux as part of our dual-vendor strategy in the Java space as this platform delivers the same, if not better, quality and performance than its commercial equivalent,” said Guy Deffaux, vice president of IT, Krungsri.

JBoss Enterprise Application Platform runs on existing IBM x86 servers and is being deployed as a consolidated farm comprising multiple Java virtual machines per OSI, providing security, and network and load balancing.

Benefits:

Stability and Simplicity Lead to Better Efficiency

Standardizing on Red Hat and .NET and another platform has helped Krungsri overcome software management complexity challenges.

“The reduction in complexity also requires fewer skills, saving time and resources. It also enables our team to deepen our knowledge by leveraging more enhanced features found in the two platforms,” said Deffaux.

With the dual-vendor approach, fewer software updates are needed, and web application server-related issues have dropped from around two per month to zero since the new solution was implemented.

“We do not have any production issues, and any question is answered within a day,” said Deffaux.

The bank has also benefited from a lower total cost of ownership. According to Deffaux, JBoss Enterprise Application Platform and Red Hat Enterprise Linux werefive times cheaper without compromising on performance.

“Everything has worked well so far and we are very pleased with our Red Hat deployment. We are now looking at leveraging Open Java Development Kit and JBoss Data Grid,” he added.

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