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Agenda

Sessions by topic: Red Hat Services

Best of

Join some of Red Hat Summit’s top-rated presenters as they lead sessions featuring our most popular topics. Most of these sessions are standing-room-only, so get there early to make sure you don’t miss out!

Performance analysis & tuning of Red Hat Enterprise Linux: Part I

Larry Woodman — Senior consulting engineer, Red Hat
Douglas (Shak) Shakshober — Senior consulting software engineer, Red Hat
Jeremy Eder — Principal software engineer, Red Hat

In this 2-hour session, you’ll learn how to configure and tune Red Hat Enterprise Linux versions 5, 6, and 7 beta systems for optimal performance while running a variety of common applications. You’ll also learn how to evaluate and analyze the performance of heavily loaded systems and how to tune them to maximize performance.

In part I, Larry Woodman will:

  • Describe several existing and new hardware features that can affect performance and how the Red Hat Enterprise Linux kernel takes advantage of them.
  • Describe and illustrate the latest performance analysis tools and techniques to identify performance bottlenecks impacting system and application performance.

In part II, Doug Shakshober will:

  • Describe and contrast system tuning parameters to show how they can be used along with tools and techniques to resolve identified bottlenecks affecting system and application performance.
  • Show what techniques are used to identify and resolve performance issues in a number of combinations of systems and applications, such as database servers, Internet servers, and various financial applications.

Topics: Development tools, Performance, Red Hat Enterprise Linux, Red Hat Services, Red Hat Training, Scalability

Track Date Time Technical Difficulty
Best of Wednesday, April 16 10:40 am - 11:40 am 5.0 / 5.0

Performance analysis & tuning of Red Hat Enterprise Linux: Part II

Douglas (Shak) Shakshober — Senior consulting software engineer, Red Hat
Larry Woodman — Senior consulting engineer, Red Hat
Jeremy Eder — Principal software engineer, Red Hat

In this 2-hour session, you’ll learn how to configure and tune Red Hat Enterprise Linux versions 5, 6, and 7 beta systems for optimal performance while running a variety of common applications. You’ll also learn how to evaluate and analyze the performance of heavily loaded systems and how to tune them to maximize performance.

In part I, Larry Woodman will:

  • Describe several existing and new hardware features that can affect performance and how the Red Hat Enterprise Linux kernel takes advantage of them.
  • Describe and illustrate the latest performance analysis tools and techniques to identify performance bottlenecks impacting system and application performance.

In part II, Doug Shakshober will:

  • Describe and contrast system tuning parameters to show how they can be used along with tools and techniques to resolve identified bottlenecks affecting system and application performance.
  • Show what techniques are used to identify and resolve performance issues in a number of combinations of systems and applications, such as database servers, Internet servers, and various financial applications.

Topics: Development tools, Performance, Red Hat Enterprise Linux, Red Hat Services, Red Hat Training, Scalability

Track Date Time Technical Difficulty
Best of Wednesday, April 16 1:20 pm - 2:20 pm 5.0 / 5.0

Business and IT strategy alignment

This track targets the juncture of business and IT considerations necessary to create competitive advantage. Example topics include: new architecture deployments, competitive differentiators, long-term and hidden costs, and security. Attendees will learn how to align architecture and technology decisions with their specific business needs and how and when IT departments can provide competitive advantage.

Support best practices: Optimizing your support experience

Guilherme Barros — Principal technical account manager, Customer Experience & Engagement, Red Hat

In this session, you’ll learn how to leverage Red Hat’s experience supporting customers to optimize your internal support organization’s interaction with external support vendors. Specifically, you’ll learn:

  • Key topics in interacting with support and how to optimize that conversation to get answers quickly.
  • How to avoid outages and progress to best practices.
  • Where to focus your proactive support time for best results.
  • Best practices that can significantly shorten your resolution times.
  • How Red Hat works behind the scenes to optimize your engagement with us.
  • The 1 thing you can do to minimize your support-related outage time.
  • Best practices using our support tools, including the support portal, access.redhat.com.

Guilherme Barros will discuss lessons learned from the mountains of support data we have gathered and walk you through best practices that we have proven to create a better support experience.

Topics: Cost savings, Customer Experience & Engagement, Flexibility, Red Hat Services, Scalability

Track Date Time Technical Difficulty
Business and IT strategy alignment Wednesday, April 16 3:40 pm - 4:40 pm 3.0 / 5.0

Community and partner ecosystem

This track showcases community leaders and their innovative upstream work, as well as the certified commercial solutions that the Red Hat partner ecosystem brings to market. Attendees will also gain a better understanding of the value of a Red Hat subscription and learn how to extract the maximum value from their investments.

Delivering intelligent systems with Red Hat: Best practices for partners

Addam Krucek — Senior staff engineer, Shared Systems Platforms, Motorola Solutions, Inc.
Terry Bowling — Senior technical account manager, Red Hat
Ryan Hennessy — Solution architect, Red Hat

ISV and embedded partners are steadily increasing their use of Red Hat’s product portfolio to deliver unique products and solutions to customers. From hospital and medical systems, to emergency and government communications systems, to your cellular phone calls, text, and data or background network infrastructure, several items you interact with daily use Red Hat software as a key component.

In this session, youll hear best practices for working with Red Hat to achieve successful results through all phases of your product life cycle (planning and designing, development, testing and tuning, support and patching).

Key topics include:

  • Understanding the Red Hat product life cycles, how and when different types of changes are accepted into our products, and how to join with your own product releases.
  • Understanding the role of the Technical Account Manager (TAM) and engaging with Global Support Services (GSS).
  • Avoiding common pitfalls and speed bumps that could block or delay your product.
  • Providing updates and supporting customers with innovative examples from partners.

Topics: Cost savings, Customer Experience & Engagement, Flexibility, Interoperability, Manageability, Red Hat Enterprise Linux, Red Hat Services

Track Date Time Technical Difficulty
Community and partner ecosystem Tuesday, April 15 2:30 pm - 3:30 pm 2.0 / 5.0

IT efficiency

This track features how-to (step-by-step) sessions that describe aligning the activities relating to people, processes, and technologies with long-term business objectives. Example topics include: management, optimization, and reporting. Attendees will learn about practical, proven solutions that will help them meet tomorrow's business demands.

Red Hat subscription tools: Faster issue resolution & continuous uptime

Keith Robertson — Supervisor, Software Engineering, Red Hat
Linda Wang — Senior Software Engineering manager, Red Hat

Through your Red Hat subscription, you have access to a range of tools and services that can help you resolve issues quickly and efficiently.

In this session, we’ll:

  • Provide an overview of the Red Hat tools available for automatic problem determination and problem resolution.
  • Deliver a roadmap on how subscriber services are being seamlessly integrated into the Red Hat portfolio to make it easier for you to resolve problems and interact with Red Hat subscription services.
  • Demonstrate Red Hat’s new in-product intelligence and diagnostics engine that enables you to find relevant Red Hat knowledge and solutions from within your product, based on data gathered around your specific issue
  • Discuss how you can achieve continuous uptime using dynamic kernel updates with Red Hat Enterprise Linux 7 beta.
  • Discuss and demonstrate the Red Hat Support Tool and the various new Red Hat Access plug-ins that provide Red Hat knowledge, diagnostic services, and support case creation from within your Red Hat products using your relevant system information.
  • Share recommended practices and Red Hat’s roadmap for delivering more integrated subscriber services, which create a seamless experience between using and managing your Red Hat systems.

Bottom line: You’ll leave this session knowing how to use the portfolio of available support tools and will have a better understanding of how subscriber services are being integrated into Red Hat’s portfolio to deliver maximum value.

Topics: Cost savings, Customer Experience & Engagement, Development tools, Flexibility, Manageability, Red Hat Enterprise Linux, Red Hat Services

Track Date Time Technical Difficulty
IT efficiency Tuesday, April 15 10:40 am - 11:40 am 1.0 / 5.0

Maximizing RAS with Red Hat Enterprise Linux 7 beta

Christoph Doerbeck — Principal solution architect, Red Hat
Karl Abbott — Senior technical account manager, Red Hat
Linda Wang — Senior Software Engineering manager, Red Hat

In today’s global economy, end users and customers are demanding 24×7 access to their applications. Organizations around the world are looking for ways to provide resources and services with minimal downtime—scheduled or unscheduled. Dynamic kernel updates in Red Hat Enterprise Linux 7 beta is a new way to achieve such highly available services by providing kernel patching while the system is running.

In this session, you’ll learn about new capabilities planned for Red Hat Enterprise Linux 7, and best practices around system configuration to enhance reliability, availability, and serviceability. Topics will include:

  • Dynamic kernel updates and system monitoring, including logs, smartd, and mcelog.
  • abrt, including new integration with Red Hat Satellite.
  • kexec/kdump.
  • Multipathing and nic bonding.
  • Optimizing your interaction with Red Hat GSS.

You’ll leave this session with a better understanding of how to maximize uptime, avoid common outages, and drive root cause analysis in an efficient manner.

Topics: Manageability, Red Hat Cloud, Red Hat Customer Experience & Engagement, Red Hat Enterprise Linux, Red Hat Satellite, Red Hat Services, Reliability, Security

Track Date Time Technical Difficulty
IT efficiency Wednesday, April 16 2:30 pm - 3:30 pm 5.0 / 5.0

Red Hat JBoss Middleware in the trenches

Andrew Block — Senior consultant, Middleware, Red Hat
Tim Bielawa — Senior release engineer, Red Hat

How do some of the largest IT organizations around the world migrate, configure, and manage their Red Hat JBoss Middleware installations? What are the steps they take to factor in security, performance, and tuning to ensure they get the most out of their application server tiers?

In this session, we’ll describe how Red Hat’s own IT department migrated its existing Red Hat JBoss Enterprise Application Platform 4 and 5 infrastructures to version 6. We’ll reveal how the team followed industry-wide best practices–under a tight deadline–and used open source tools to configure and manage the company’s new installations.

Looking to make the jump to the cloud? We’ll also illustrate how these same tools and concepts can be used to prepare, configure, and manage Red Hat JBoss Middleware installations within a cloud architecture. And with concrete examples and use cases you can use in your environment, you’ll learn best practices for:

  • Managing middleware configurations in large-scale production environments.
  • Effectively controlling and managing access to server resources.
  • Using existing open source tools to automate the configuration and deployment process.
  • Promoting deployments through environments with an emphasis on logging, security, messaging, and application support.
  • Migrating existing applications and server configurations from older versions of Red Hat JBoss Middleware.
  • Implementing existing configurations to provision within a cloud environment.

Unlock the secrets to master your middleware.

Topics: Cost savings, Development tools, Flexibility, Manageability, Performance, Red Hat Cloud, Red Hat Consulting, Red Hat JBoss Enterprise Application Platform, Red Hat JBoss Middleware, Red Hat JBoss Operations Network, Red Hat Services, Reliability, Scalability

Track Date Time Technical Difficulty
IT efficiency Wednesday, April 16 3:40 pm - 4:40 pm 3.0 / 5.0

Road to RHEL 7

This track highlights the features and capabilities that position Red Hat Enterprise Linux 7 as the platform for next-generation IT. Sessions will cover topics specific to Red Hat Enterprise Linux 7 beta, ranging from Linux containers, the OpenLMI framework, and cross-domain identity management to the powerful system and performance management tools. Attendees can use examples of real-world use cases and the experiences of beta participants to plan their own implementations.

Demystifying systemd: A practical guide

Ben Breard — Solution architect, Red Hat
Lennart Poettering — Senior software engineer, Red Hat

Red Hat Enterprise Linux 7 beta provides several new capabilities and features, along which comes change. One of the most talked-about changes is the replacement of Upstart with systemd. Fortunately, systemd enables admins and users a host of exciting tools and functionality that simply was not possible in the past. Get ahead of the curve and learn how to get the most out of systemd and Red Hat Enterprise Linux 7 beta. In this session, you’ll learn about basic resource allocation (cgroups) at a service level and how to:

  • Translate init commands and processes to systemd.
  • Convert legacy init scripts.
  • Customize service unit files.
  • Use the journal.

Topics: Interoperability, Manageability, Performance, Red Hat Enterprise Linux, Red Hat Services, Red Hat Training, Reliability

Track Date Time Technical Difficulty
Road to RHEL 7 Wednesday, April 16 2:30 pm - 3:30 pm 4.0 / 5.0

Taste of DevNation

Co-located with Red Hat Summit, DevNation offers an agenda tailored to application developers and maintainers who build with open source. Attendees from both events will be able to attend sessions in this track, which will offer sessions relevant to both audiences.

High-availablity CEP with Red Hat JBoss BRMS

Duncan Doyle — Senior architect, Middleware, Red Hat

Red Hat JBoss BRMS provides a powerful complex event processing (CEP) module that can be used to detect complex patterns in streams of events. The high availability of these CEP systems is critical when used in applications like fraud detection and health monitoring systems.

In this season, Duncan Doyle will:

  • Present the requirements of a highly available CEP system.
  • Discuss the common challenges and pitfalls when trying to implement such systems.
  • Propose an architecture that implements a highly available CEP with Red Hat JBoss BRMS.
  • Demonstrate a small application based on the proposed architecture.

Topics: Big data, Clustering, Red Hat Consulting, Red Hat JBoss BRMS, Red Hat JBoss Middleware, Red Hat Services, Reliability

Track Date Time Technical Difficulty
Taste of DevNation Thursday, April 17 9:45 am - 10:45 am 4.0 / 5.0