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Red Hat Global Support Services - Americas

Major hardware partners in the region

  • IBM
  • Dell
  • HP

Major software partners in the region

  • Oracle
  • Veritas
  • BEA

Hours of Operation:

  • Standard products: 9 a.m. to 9 p.m. (EST) Monday - Friday
  • Premium products: 24x7 Severity One Emergency Support

Language Support:

Phone support is available in the following languages:

  • English
  • Spanish

You can log in to Global Support Services to:

  • Search our knowledge base
  • Log a web support request
  • Access Red Hat's Support Hotline Telephone numbers.

Note: You are required to provide your customer number when you call the hotline.