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Re: failed to detect hard drive

this is true and i did forget to mention this, however i dont believe it
to be directly relevant to my problem. i spoke with their tech support and
they would not do much to help me unless i purchased their yearly
maintenence contract (which is about 1/3 the cost of the unit). so yes, we
learned our lesson as well: never purchase from them again!

however, we still have two of these cubes that i would like to use so i'm
trying to bring them up-to-date. their tech support told me most of the
updates were RH-related, with a few to the firmware and their tools. i'm
really less concerned about their tools than i am with kernel and services
i'm running, so thanks to the GPL, i was able to get out of them the
following email:

---------- Forwarded message ----------
Date: Wed, 11 Dec 2002 15:18:00 -0500
From: Raidzone Technical Support <support raidzone com>
To: keenanm csus edu
Subject: OpenNAS kernel 2.4.18 headers & source

Please note that these rpm's have no warranty or support associated with

http://www.opennas.com/NAS24/kernel-headers-2.4.18-12.i386.rpm -
1,132,130 bytes

MD5SUM a4926658a6b6810934caec244dfadeb8

http://www.opennas.com/NAS24/kernel-source-2.4.18-12.i386.rpm -
25,443,943 bytes

MD5SUM 5b920a6b9f76b3672063ba6cb1eac49b


Ijaaz Ullah
Raidzone Technical Support

there you can find a kernel that does compile, which i did and have used
successfully on one of the cubes. on the other cube, i'd like to not have
to spend a weeks time going through all the packages and dendencies to
bring it up to RH 8.0 level.

that being said, i dont believe the kernel to be the problem in this
specific case. i think its the way anaconda is searching for drives. it
looks for ide or scsi drives, but the rzX## devices are not considered.

i considered trying to hack anaconda myself, but after an hour i was still
trying to find all the tools i needed to get it to compile. i'm hoping
someone here might have an easier solution.


ps: what i found most annoying about their tech support was that they
didn't know how to build a boot floppy for their own device! i couldnt use
the kernel that came with the cube because it was too large for a floppy.
after i compiled my own kernel, i did finally make a rescue disk. their
reasoning: no one should ever have a need for one.  argh!!

At 22:22 on Mar 4, Brent M. Clements arranged these symbols:

> Michael, You cannot get a stock linux kernel to work with the Raidzone
> products. The only way we've found to actually upgrade the raidzone
> products is by going through raidzone.
> We have learned our lesson and will NEVER EVER purchased a raidzone
> product again.
> -Brent
> On Tue, 4 Mar 2003, Michael Keenan wrote:
> > I have a Raidzone cube (www.raidzone.com) that is built with a custom
> > driver to work with their hardware. I have compiled a new kernel for the
> > boot.img disk and added the related devices into the initrd image.
> > anaconda will start, however it fails to detect the drive.
> >
> > the specific error is "No hard drives have been found."
> >
> > the raid devices are:
> > /dev/rza:   block special (116/0)
> > /dev/rza1:  block special (116/1)
> > ..
> >
> > the drive _is_ being detected by the kernel and can be seen with fdisk
> > from VT2.
> >
> > i tried coaxing anaconda into thinking it to be an ide device by changing
> > the names of the devices to /dev/hdeXX, but that failed as well (which i
> > figured it would after briefly looking at loader.c)
> >
> > how might i get anaconda to use this device? what i would like to do is
> > upgrade the installation already on there. is there another automated way
> > other than anaconda to do that?
> >
> >
> > thanks
> >
> > M<
> >
> >
> >
> >
> >
> > _______________________________________________
> > Anaconda-devel-list mailing list
> > Anaconda-devel-list redhat com
> > https://listman.redhat.com/mailman/listinfo/anaconda-devel-list
> >
> _______________________________________________
> Anaconda-devel-list mailing list
> Anaconda-devel-list redhat com
> https://listman.redhat.com/mailman/listinfo/anaconda-devel-list

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