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Re: User Profiles



On 11/19/2009 01:03 PM, Máirín Duffy wrote:
On Thu, 2009-11-19 at 15:06 -0500, Máirín Duffy wrote:
Since this message is already really long, I'm going to cut this here.
Next I am going to make a post about our options on moving forward with
a user research plan.

So first, to figure out which user research methods to use and the
research deliverables we'll want to produce, I think we need to think
about to what ends we would like to employ these personas. Here's my
stab at it:

- Personas will help us make informed design and policy decisions about
the default configuration of software in Fedora itself. We need to
consider these persona's needs and situations when making decisions
about default application behavior in Fedora, and even the look&  feel /
appeal and style of the default artwork.

- Personas will help us determine what tasks our target audience wants
to accomplish with Fedora. This will help us figure out good default
package selections for Fedora, and also to figure out, for a given task,
which application is best suited to get the job done.

- Personas will help us determine the timbre of our messaging in both
marketing materials and our website in order to attract the very target
audience we are hoping to gain.

- Personas will help us streamline the main flows of the Fedora project
- making it easier to download and install Fedora itself, making it
easier to join Fedora as a contributor, and making it easy to get help
with Fedora.

- Release-engineering-wise, they can help us determine which updates are
appropriate to be released when and the appropriate severity for them.
E.g., it may be determined some sets of packages need to be under
stricter guidelines than others based on the usage patterns we discover
in our target audience.

- Can you think of any other uses?


- Personas will help us focus our Test Days and QA time on applications and Fedora experience used by our Target Audience.

John


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